The short version
- We don’t log what you do. No browsing history, traffic, DNS queries or IP addresses.
- We keep only what an account needs: your email, your plan and how much data you use.
- We don’t sell or share your data, and our website has no ads, analytics or trackers.
- You’re in control. See, export or delete your data anytime: email info@sleekdart.com.
1Who we are
SleekDart is a VPN service operated by CN LLC (“SleekDart”, “we”, “us”), 1151 Walker Rd Ste 100, PMB 347, Dover, DE 19904, United States. CN LLC is responsible for the personal data described in this policy (in EU and UK terms, the “controller”).
This policy covers our website, your SleekDart account, the VPN service and our support. It doesn’t cover the VPN apps you use to connect, such as Happ, Hiddify, V2Box, Streisand or v2rayNG. Those apps are made by other companies and have their own privacy policies.
For anything about privacy, email info@sleekdart.com.
2Our no-logs policy
A VPN only protects your privacy if the VPN itself doesn’t watch you. So when you’re connected to SleekDart, we never record:
- Your browsingNo record of the websites, apps or services you use.
- Your trafficNo record of the content of anything you send or receive.
- Your DNS queriesNo record of the addresses your device looks up.
- Your IP addressNo record of the IP address you connect from.
- Connection logsNo record of when sessions start or end, or how long they last.
- Server IP historyNo record of which of our IP addresses you were given.
How we make sure
- The VPN software on our servers runs with activity and DNS logging switched off.
- Our account database has no place to store IP addresses, destinations or connection times. You can’t leak what was never written down.
- Your traffic passes through our servers’ memory only as long as it takes to route it. Nothing about it is written to disk.
- The VPN protocol and the engines inside the apps are open source, so anyone can check how they work.
What our servers do count
To run plans and keep the network fast, our servers count how much data each account uses: a running total, a daily total per server, and the last time the account used data. These are numbers of bytes, with no destinations, IP addresses or content attached. To enforce your plan’s device limit, a server may also count how many devices are connected at a given moment. That count stays in memory and is never stored.
Automatic network protection
To protect the network and other users, our servers automatically block some kinds of traffic as it passes, for example BitTorrent and connections to the servers’ own internal addresses. This happens in real time, in memory, and nothing about it is recorded.
3What we keep, and why
We keep only what an account needs, and delete each kind of data on a schedule:
| Data | Why we keep it | How long |
|---|---|---|
| Account detailsYour email address, account name, plan, status, and start and end dates. | To run your account, sign you in and email you about your service. | While your account is open. |
| Data usageA running total, a daily total per server, and the last time the account used data. | To apply your plan and fair-use limits, show you your usage, and plan server capacity. | Running total and last use: while your account is open. Daily totals: 90 days. |
| Payment recordsPlan, amount, date, country, and limited card details such as the brand and last four digits. | To bill you, issue refunds, prevent fraud and meet tax and accounting law. Your full card number goes only to our payment provider; we never see it. | As long as tax and accounting law requires, generally up to 7 years. |
| Emails we send youThe type of email, when we sent it and whether it was delivered. | To make sure sign-in links, receipts and reminders reach you. | 90 days. |
| Support messagesWhat you write to us and our replies. | To help you and keep a record of what we agreed. | Up to 2 years after the conversation ends, or sooner if you ask. |
| App requestsWhen your VPN app downloads your server list: your account name and the app’s name and version. | To keep the apps working and fix problems. These logs never include your IP address. Some apps also send a device identifier; we don’t store it. | 7 days. |
When you leave
Ask us to delete your account at any time by emailing info@sleekdart.com from the address on your account. We delete it within 30 days. If your plan ends and you don’t renew, we delete the account 12 months after it ended. Copies in our backups are overwritten within a further 30 days. The only things we keep after that are payment records the law requires us to keep.
4Our website and cookies
Our website has no analytics, no advertising, no tracking pixels and no third-party scripts. Our fonts and images are served from our own servers, so visiting the site sends nothing to Google, Meta or any other company.
- Delivering the site. Like every website, ours receives your IP address and basic details your browser sends, such as its type and the page you asked for. Our hosting provider uses them to deliver pages and block attacks, and keeps them briefly in its security logs. We don’t use them to identify you.
- Your nearest city. To highlight the server closest to you, the site estimates your approximate location (about city level) from your IP address or your device’s time zone. It’s used once, on the page, and never stored.
Cookies
| Cookie | What it does | How long |
|---|---|---|
| sd_session | Keeps you signed in to your account page. Set only when you sign in. | 30 days, or until you sign out. |
That is the only cookie we set. It’s strictly necessary for the account page, so we don’t show a cookie banner. Our payment provider’s checkout page may use its own cookies, under its own policy.
6Where your data is stored
SleekDart is a worldwide service. Our VPN servers are in many countries, and your traffic goes through the server you or your app chooses. Account data is stored on servers we operate in Japan, a country the European Commission and the United Kingdom recognise as protecting personal data adequately.
CN LLC is based in the United States, and some of our providers process data in the United States or other countries. When we transfer personal data from the European Economic Area, the United Kingdom or Switzerland to a country without such recognition, we use legal safeguards such as the European Commission’s Standard Contractual Clauses.
7How we protect it
- VPN connections use TLS 1.3 with post-quantum key exchange. The website and our servers talk to each other only over encrypted connections.
- Our account database can’t be reached from the internet.
- Sign-in links and sessions are stored only as one-way hashes, so a copy of the database couldn’t be used to sign in as you.
- Access to our servers is limited to the few people who need it, and requires a cryptographic key.
No system is perfectly secure. If a breach affects your personal data, we’ll tell you, and the authorities, as the law requires.
8Your rights
Wherever you live, you can ask us to:
- show you the personal data we hold about you, and give you a copy in a portable format;
- correct it;
- delete it;
- restrict how we use it, or object to a use;
- withdraw any consent you gave us.
To make a request, email info@sleekdart.com from the address on your account. To protect your account, we may ask you to confirm the request from that address. It’s free, and we answer within 30 days. If the law lets us take longer for a complex request, we’ll tell you why. You can also have someone you authorise make a request for you.
European Union and United Kingdom
You can also complain to the data protection authority where you live or work. We’d appreciate the chance to fix the problem first.
United States
Some US state laws, including those of California, Colorado, Connecticut, Virginia and others, give you the right to know, access, correct and delete your personal information, and to opt out of its sale, sharing or use for targeted advertising. We don’t sell or share personal information, use it for targeted advertising or use sensitive personal information to infer anything about you, so there is nothing to opt out of. We will never treat you differently for using your rights. If we turn down a request, you can appeal by replying to our answer, and we’ll respond to the appeal within 45 days.
9Legal bases (EU and UK)
Where EU or UK data protection law applies, we use your data on these grounds:
- Contract: to provide your account, the VPN service, billing, service emails and support.
- Legitimate interests: to keep our network secure and fast, prevent fraud and abuse, fix problems and plan capacity. You can object to these uses.
- Legal obligation: to meet tax and accounting law, and to answer legally valid requests.
- Consent: for anything optional we ask you about, such as product news by email. You can withdraw consent at any time.
10Children
SleekDart is not for children. You must be 18 or older to create an account, and we don’t knowingly collect data from anyone younger. If you believe a child has given us personal data, email info@sleekdart.com and we’ll delete it.
11Changes to this policy
When we update this policy, we’ll post the new version here with a new effective date. If a change is significant, we’ll email you before it takes effect. If we ever want to record more about what you do while connected, we’ll tell you at least 30 days in advance. It could never reach back to your past activity, because we never recorded it.
12Contact
Questions, requests or complaints about privacy:
CN LLC1151 Walker Rd Ste 100PMB 347Dover, DE 19904United Statesinfo@sleekdart.com