The short version
- Full refund within 14 days of your first payment, on any plan. No reason needed.
- One email does it: write to info@sleekdart.com.
- Cancel anytime to stop the next renewal. You keep the time you’ve paid for.
1The 14-day money-back guarantee
Try SleekDart properly. If it isn’t right for you, ask for a refund within 14 days of your first payment and we’ll give you all of it back. You don’t need to give a reason.
The guarantee covers the first payment for any paid plan, Personal or Team, monthly or yearly. On a Team plan with a free trial, it covers the first payment after the trial ends.
2How to get a refund
- Email info@sleekdart.com from the address on your account, or include that address in your message.
- We confirm and send the refund within 5 business days.
- The money goes back to the payment method you used. Banks usually take 5 to 10 business days to show it.
3What isn’t covered
- Renewals. The guarantee covers your first payment. Later renewals aren’t covered, but you can cancel at any time to stop the next one.
- Charges after your first payment, such as people or options added to a plan later.
- Repeat use. The guarantee applies once per person or organization. Signing up again to get another refund doesn’t qualify.
- Accounts closed for breaking our Terms, including the acceptable use rules.
None of this limits refunds the law gives you.
4Cancelling instead
Cancelling stops your plan from renewing. You keep SleekDart until the end of the period you’ve paid for, and you aren’t charged again. To cancel, email info@sleekdart.com. See Plans, billing and renewal for the details.
5If something isn’t working
If SleekDart stops working for you, or doesn’t work as we describe it, tell us, even after the 14 days. We’ll fix it, or, where it’s fair, offer a credit or a refund for the time affected.
6Your legal rights
If you’re a consumer in the European Union or the United Kingdom, you have a legal right to withdraw from an online purchase within 14 days. Our guarantee gives you a full refund in that window, which is at least what the law requires. Where your local law gives you more, you get the benefit of it.
If a reseller sold you SleekDart as merchant of record, it issues the refund. Email us anyway and we’ll arrange it.